Shipping Policy

Thank you for shopping with Armadilo. Here are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer international shipping to most countries worldwide. Standard estimated delivery time is 7 to 15 business days from the date of dispatch, depending on your geographic location.

3. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 to 48 hours for the tracking information to become available.

4. Customs, Duties, and Taxes

Armadilo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, customs clearance fees, etc.).

5. Customs Delays & Unexpected Holds

While we do everything in our power to ensure prompt delivery, delivery times may occasionally be extended due to local customs processing, weather events, or carrier delays beyond our control.

If you haven't received your order within 20 business days of receiving your shipping confirmation email, please contact us at contact@armadilorunningshoes.com with your name and order number, and we will look into it for you.